Questions:
1. How can I order products from Lovesexshop.eu?
2. What are the terms of payment?
3. How discreet is the packaging?
4. Within how many business days the package is delivered?
5. What types of delivery are available?
6. What is included in the purchase price?
7. How many gifts I receive on orders above €30?
8. What does the term ’in stock’ mean next to the products?
9. What should I pay attention to before using the products for the first time?
10. How can I validate my discount codes?
11. What to do if I lost my password?
12. What is the ’price guarantee’?
13. Can I visit your shop and purchase products in person?

Answers:

1. How can I order products from Lovesexshop.eu?
Orders on Lovesexshop.eu can exclusively be placed on-line on the site www.lovesexshop.eu .
Orders by phone, fax, e-mail or postal mail are not accepted.

2. What are the terms of payment?
The buyer pays in advance by debit/credit card/PayPal or he pays after receiving the package (c.o.d. / cash on delivery)

3. How discreet is the packaging?
100% discretion is guaranteed. Products are shipped in standard air cushioned bags with an address sticker. The package looks like this.

4. Within how many business days the package is delivered?
The parcel is usually delivered within two (2) to three (3) business days after receipt of your order. The day before delivery an e-mail/text is sent to you announcing the delivery.

5. What types of delivery are available?
Parcels are delivered by courrier service (GLS) within the E.U. for € 0- 4.95. Orders above gross €80 are shipped for free.

6. What is included in the purchase price?
Prices on the site are gross prices including VAT.

7.How many gifts I receive on orders above €30?

If the sum of the order reaches €30, you’ll receive 1 free gift. You can choose your gift at the cart before finalising your order.

8. What does the term ’in stock’ mean next to the products?

In stock: the product is available for order and is ready to be dispatched. If you place an order until 2pm, you’ll receive it within 2-3 business days!
Out of stock: the product is under procurement. Will be available probably within 1-2 weeks.

9. What should I pay attention to before using the products for the first time?
Vibrators: Important to try the product without removing the foil on it. Put in the batteries and check if it functions correctly. Please, don’t press the rotating machine parts.
Lingerie: Make sure you select the right size!
You can check the sizes here.
Lingerie can only be returned and exchanged in case of defective quality and never in case of incorrect size.

10. How can I validate my discount codes?
Upon order you can enter your code to the coupon code field, the system will automatically apply your discount.

11. What to do if I lost my password?
No problems, by clicking here you’ll receive a new password by e-mail. The login name will be your e-mail address.

12. What is the ’price guarantee’?
Our 100% price guarantee means that our prices are 100% real prices with no additional costs.

13. Can I visit your shop and purchase products in person?
Sorry, it’s a web-shop, personal purchase is not possible. You can only place orders on our site on-line.